Privacy Policy
Your privacy and data security are of paramount importance to us at CelluCare. We are committed to ensuring your online experience is both rewarding and secure, enabling you to explore our digital resources with complete confidence and trust in our data protection practices.
Please be aware that by purchasing our products, you will be automatically enrolled in our mailing lists to receive important product updates, health information, and promotional offers.
We have established this comprehensive Privacy Policy to demonstrate our unwavering commitment to privacy and data security. This document outlines how CelluCare collects information from all users of our digital services-including those who access our resources without accounts ("Visitors") as well as customers who purchase our products ("Members")-how we utilize the information collected, and the choices available to both Visitors and Members regarding data collection and usage. We strongly encourage you to review this Privacy Policy thoroughly.
Personal Information Collection and Usage Practices
Introduction: CelluCare gathers information through various methods from Visitors and Members who interact with our services and associated digital platforms. We primarily use this information to deliver personalized experiences as you utilize our Products and Services, and generally refrain from sharing this data with external third parties. However, we may disclose personal information when we have obtained your explicit permission or in specific circumstances, such as legal requirements or special cases detailed below.
Registration Process: Members may be required to provide specific personal information during product registration or service sign-up, including name, contact details, billing information, and technical specifications of devices used to access our Services. The personal information collected during registration is utilized exclusively for account management purposes, including billing and customer support. This information remains confidential and is not shared with third parties unless explicitly stated or in special circumstances.
In instances where CelluCare collaborates with partners for joint promotional activities, we may share limited personal information-such as name, address, and contact details-of individuals who subscribed to our Services through these promotions. This sharing occurs solely for the purpose of evaluating promotional effectiveness and campaign performance.
In such cases, partners are contractually prohibited from using this personal information for any other purposes. We may also generate aggregated, non-identifying demographic profiles from registration data. As elaborated below, we may utilize this anonymized information for targeted advertising purposes.
Partnership and Sponsorship Relationships: Certain products and services may be offered to Visitors and Members through affiliate partnerships or independent contractors. To deliver these specialized products and services, partners may need to collect and maintain specific personal information. In these situations, you will receive clear notification before any data collection or transfer occurs, providing you the opportunity to decline participation in that particular service or feature.
Additionally, our partners may feature advertisements or co-branded content pages. CelluCare may share aggregated, non-identifying information (excluding personal data) with such partners to facilitate the administration of co-branded products or services.
Online Commerce Transactions: When purchasing products or registering for materials through our digital platforms, you may be required to provide contact and payment information, including name, address, email, phone number, and payment details.
If you complete an order on behalf of another individual, such as gift purchases, you may need to provide recipient information. CelluCare cannot control third-party usage of personal information provided during such transactions. Please exercise appropriate caution when sharing information.
For direct purchases from CelluCare, we utilize your personal information exclusively for order processing and fulfillment. We do not share this information with external parties except as necessary to complete your transaction.
Digital Advertising: CelluCare may display online advertisements. In these instances, we share aggregated, non-identifying information about our Visitors and Members-collected through registration processes, surveys, and promotions-with our advertising partners.
Furthermore, we may employ this aggregated information for targeted advertising campaigns and joint marketing ventures. For example, an advertising partner specifies their target audience, and we display relevant advertisements based on our aggregated data. CelluCare does not share personal information about Visitors or Members with these advertising or joint venture entities.
Email Inquiry Responses: When Visitors or Members submit email inquiries to CelluCare, we utilize the provided return email address exclusively for responding to the specific inquiry. We do not use return email addresses for other purposes nor share them with third parties.
Voluntary Customer Research: We may periodically conduct business and individual customer surveys. We value customer participation in these surveys as they provide crucial insights that help us enhance our product offerings and service delivery. Your personal information and survey responses remain strictly confidential, even when surveys are administered by third-party research partners. Participation in all customer surveys is entirely voluntary.
We may combine survey responses from multiple participants to create broader, generic demographic profiles (including factors such as gender, age, location, interests, education, employment, and industry sector). We utilize this aggregated information to improve service quality and develop new products. This anonymized, non-personally identifiable information may be shared with third-party partners.
Promotional Activities: CelluCare may offer contests, sweepstakes, games, or other promotions that may be co-sponsored with third parties. In certain circumstances, we may be required to provide winners' personally identifiable information to these third-party partners. CelluCare cannot control third-party usage of this information.
You may be automatically entered into promotions through product purchases or by providing personally identifiable information for other purposes. When selecting winners, only necessary names and contact information are shared with the promotion administrators for winner notification purposes.
Special Circumstances: It is CelluCare's standard policy not to use or share personal information about Visitors or Members in ways unrelated to those described above without providing you opportunity to opt out or prohibit such usage.
However, we may disclose personal information or usage data when we believe, in our sole discretion, that such disclosure is reasonably necessary, including: to credit agencies, collection services, law enforcement, or to comply with legal requirements; to identify, contact, or initiate legal action against individuals violating our Acceptable Use Policy or Terms of Service; to ensure proper service operation; or to protect CelluCare and our Members.
California Compliance Notice – Your California Privacy Rights Under The California Online Privacy Protection Act and California Business Codes
This privacy policy identifies the categories of personally identifiable information that CelluCare collects through our digital platforms about individual consumers, and the categories of third parties with whom we may share this information.
CelluCare does not currently maintain a process for individual consumers to review and request changes to personally identifiable information collected through our digital services.
Refer to the "Policy Revisions" section below for information about how CelluCare notifies consumers of material changes to our privacy policy.
The effective date of this privacy policy is listed at the document conclusion under "Last updated."
For California compliance purposes, the following definitions apply:
Depending on user activity within our digital services, the following "personally identifiable information" may be collected, in addition to information specified in other policy sections:
The term "personally identifiable information" means individually identifiable information about a consumer collected online by CelluCare and maintained in accessible form, potentially including:
Full name
Physical address information
Email address
Telephone number
Social security number
Any identifier enabling physical or digital contact with specific individuals
User information collected online and maintained in personally identifiable form combined with identifiers described in this policy
Under California Law SB 27, California residents have the right to receive annual information about third parties with whom we have shared their personal information for marketing purposes during the previous calendar year, and descriptions of shared personal information categories. To submit such requests, please email us with "California Privacy Request" in the subject line, including the relevant website domain name, your name, address, and email address. We will respond within thirty days of request receipt.
Cookie Technology and Usage: A "cookie" is a small data file placed on your device when visiting certain websites. CelluCare may use cookies to collect, store, and track information for statistical purposes to enhance our products and services and manage our digital infrastructure.
For registered Visitors or Members, we may use cookies to save preferences and provide customizable services. These cookies do not enable third parties to access your personal information. Please note that other websites requiring login or offering customization may require cookie acceptance.
Advertising partners may implement their own cookies. We do not control these third-party cookies and expressly disclaim responsibility for information collected through them.
Children's Privacy Protection: Protecting children's privacy is particularly important to CelluCare. Our policy complies with the Children's Online Privacy Protection Act of 1998 and all applicable regulations. Therefore, we restrict website access to individuals eighteen years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEBSITE. INDIVIDUALS UNDER EIGHTEEN ARE EXPRESSLY PROHIBITED FROM ACCESSING THIS PLATFORM. DUE TO AGE RESTRICTIONS, NO INFORMATION COLLECTED THROUGH THIS WEBSITE FALLS UNDER COPPA JURISDICTION.
Public Communication Platforms: Please remember that any information disclosed in public areas of our websites becomes publicly accessible. Exercise appropriate caution when deciding to share personal information in these public spaces.
Data Security Commitment: CelluCare implements comprehensive security measures to protect against loss, misuse, and alteration of information under our control. While we employ rigorous efforts to ensure network and system integrity, we cannot guarantee that our security measures will prevent unauthorized third-party access.
Privacy Policy Inquiries: If you have questions about this Privacy Policy or described practices, please contact us through the official contact information provided on this website.
Policy Revisions: CelluCare reserves the right to revise, amend, or modify this policy, our Terms of Service agreement, and related policies at any time by updating this publication. Your continued use of this site following changes constitutes acknowledgment and acceptance of these modifications. Please review this privacy statement regularly for updates.
Communication Preferences: Should you wish to discontinue email communications from CelluCare, please use the unsubscribe link provided at the bottom of any email correspondence, which will automatically remove you from our distribution lists.